• All orders are shipped via Canada Post Express within 2 days of purchase!
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Help & Info

Shipping & Delivery

  • Fast Processing:

All orders are shipped within 2 business days of purchase.

  • Secure Shipping:

Items are shipped via Canada Post in a secure box, ensuring safe delivery.

  • Tracking & Insurance:

Every shipment includes tracking and $100 insurance for added peace of mind.

Returns & Exchanges

  • Returns and Exchanges Policy

At Titans of Rock, we take pride in the quality of our rock and roll merchandise and want you to be completely satisfied with your purchase. To ensure clarity and fairness, we’ve outlined our returns and exchanges policy below. Whether it’s an issue with sizing or a rare case of a damaged item, we’re here to help make things right. Please review the details carefully, and don’t hesitate to reach out to our team if you have any questions or need assistance!

We strive to ensure you are satisfied with your purchase. Please review our return and exchange policy below:

  1. Returns:

    • Returns are not accepted, except for items that arrive damaged.
    • If you receive a damaged item, please contact us within 7 days of delivery with photos of the damage to initiate a return process.

  2. Exchanges:

    • Exchanges are available for items that do not fit correctly.
    • Requests for exchanges must be made within 14 days of receiving your order.
    • Buyers are responsible for shipping the item back to us at their own expense. Once we receive the item in its original, unworn condition, we will process the exchange and ship the new size.

  3. Important Notes:

    • Items must be returned in their original condition, including tags and packaging.
    • We are not responsible for items lost or damaged during return shipping. Please use a shipping method with tracking for your protection.

For assistance with a damaged item or to request an exchange, please contact our customer service team. We’re here to help!

  • Return procedure

Please contact us to receive a return code and the return address before sending any items back. Our team will guide you through the process to ensure a smooth return or exchange!

Faq

Welcome to the Titans of Rock FAQ section! 🎸 Here, you’ll find answers to some of the most common questions about our rock and roll merchandise, shipping policies, returns, exchanges, and more. We’re committed to providing you with a seamless shopping experience, so if you can’t find the answer you’re looking for, feel free to contact our team—we’re here to help!

To return an item, please note that returns are only accepted for items that arrive damaged. If you received a damaged product, contact us within 7 days of delivery, providing photos of the damage. We will guide you through the return process.

You have 7 days from the delivery date to report and return a damaged item. For exchanges due to incorrect sizing, you have 14 days to request an exchange. Please ensure items are in their original condition, and contact our customer service team for assistance with the process.

Yes, shipping includes tracking for every order!

We ship all items via Canada Post in a secure box.

We accept eTransfers, or you can securely pay with your credit card via PayPal!

Yes, insurance of $100 is included with every order!

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